Frequently Asked Questions (FAQs)


System Updates

Check Your Payment Status

Input a TransactionID, PaymentID or LoadID to search.

Look for the TransactionID, PaymentID or LoadID in the email you received from Rixty ([email protected]) when you began your purchase. This ID does NOT come from the game.

Still have a problem?

Search the Rixty Knowledge Base (above, top right)

          - or -

Ask Rixty Customer Support:

     Click here to submit a support request in English.

     Clique aqui para solicitar atendimento em Português.

     Oprima aqui para enviar una orden de soporte a servicios
     al cliente en español.

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  • Rixty came up with a nifty solution: an anti-credit card  New York Magazine
  • Rixty solves the credit problem for virtual goods.  AdvertisingAge
  • Rixty is an excellent payment option for the unbanked  TechCrunch
  • Rixty today has numerous ways to use cash for online purchases  The New York Times
  • Reducing friction to payments is turning into a large opportunity... Rixty allows consumers to buy prepaid cards with cash to be redeemed for game credits online.  All Things Digital